Garage door stuck or spring snapped? Reach a local garage door provider.
A garage door that won't open can trap your car, and one that won't close leaves your home unsecured. Our line routes your call to a participating garage door provider that serves your area.
Garage Doors referral line
Tap to Call- Free to call, no forms to fill out
- Answered 24 hours a day, 7 days a week
- Routed to a provider serving your area
KBHomeFix is an independent referral service, not a contractor. Your call is connected to a third-party provider who sets their own prices and terms. Availability varies by location. Calls may be recorded.
Common garage door problems
Describe what's happening when you're connected. The provider will tell you whether it's something they handle and what the next step is.
Broken springs
A loud bang, followed by a door that won't lift or a visible gap in the spring above the door.
Off-track doors
Doors hanging crooked, or rollers that have come out of the track.
Opener repair
Motors that hum but don't move, remotes that stopped working, or doors that reverse.
Cables and rollers
Frayed lift cables, worn rollers and noisy, jerky operation.
Safety sensor problems
Doors that refuse to close because the sensors near the floor are misaligned or blocked.
New doors and openers
Replacement doors, insulated doors and smart or belt-drive openers.
Stay safe until help arrives
- Don't try to lift a door with a broken spring. Without the spring, the door can be extremely heavy and may drop.
- Keep people, pets and vehicles out of the door's path.
- If the opener is the problem, check that it has power and wipe the lenses of the safety sensors.
- Use the door's manual lock, if it has one, to secure it until the repair.
Safety first: Never try to adjust or replace torsion springs yourself. They hold enough tension to cause serious injury.
Choosing a provider with confidence
Check licensing and insurance
Licensing rules for garage door work vary by state. Ask about licensing and proof of insurance.
Ask about part quality
Springs are rated by cycle life. Ask what rating you're getting and how long it is warrantied.
Get the quote in writing
Ask for the price of parts and labor before the work begins.
Watch for upselling
If a full door replacement is recommended, ask why a repair isn't possible and get it in writing.
Frequently asked questions
Who will I be speaking with?
Your call is routed to an independent garage door provider that participates in our network and serves your area. KBHomeFix doesn't employ technicians or perform any work.
Does it cost anything to call?
No. Calling our referral line is free. Participating providers, or the call networks that represent them, pay us a marketing fee for connected calls. Any charge for work, diagnostics or visits comes from the provider, so ask about pricing first.
Should both springs be replaced?
If your door has two springs, many technicians recommend replacing both, since they wear at similar rates.
How long does a spring repair take?
Many spring replacements are completed in one visit, depending on parts availability.
Can my opener be made smart?
Many existing openers can add Wi-Fi control with an accessory. Some older units need replacing.
Other ways we can help
Plumbing
Heating & Cooling
Electrical
Roofing
TV & Wall Mounting
Handyman
Water Damage Restoration
Appliance Repair
Pest ControlReady to talk to a local garage door provider?
Call our referral line and we'll route you to a participating provider in your area.
Call (844) 353-2211Free referral service. Not a contractor. Calls may be recorded.