KBHomeFix is an independent referral service, not a contractor. Calls may be recorded and are connected to participating local providers.

Flooded floor or soaked ceiling? Get connected to a restoration provider.

After a leak or flood, timing matters. Wet drywall, flooring and cabinets can be ruined if they stay wet, and the EPA notes mold can start growing within 24 to 48 hours. Our line connects you with a participating water damage provider in your area.

Water Damage Restoration referral line

(844) 353-2211

Tap to Call
  • Free to call, no forms to fill out
  • Answered 24 hours a day, 7 days a week
  • Routed to a provider serving your area

KBHomeFix is an independent referral service, not a contractor. Your call is connected to a third-party provider who sets their own prices and terms. Availability varies by location. Calls may be recorded.

What you can call about

Common water damage restoration problems

Describe what's happening when you're connected. The provider will tell you whether it's something they handle and what the next step is.

Water extraction

Removing standing water with pumps and truck-mounted or portable extractors.

Structural drying

Air movers and dehumidifiers, with moisture readings until materials are dry.

Flooded basements

Water from heavy rain, sump pump failure or groundwater.

Ceiling and wall leaks

Damage from failed supply lines, appliance leaks or roof leaks.

Sewage backups

Contaminated water that needs protective equipment and proper disposal.

Mold concerns

Inspection and remediation where moisture has lingered.

While you wait

First steps after water damage

  1. Stop the source. Close the main water shutoff if a pipe or appliance is leaking.
  2. Switch off power to wet areas only if you can reach the breaker panel from a dry spot.
  3. Photograph everything before cleanup begins, for your insurance claim.
  4. If it is safe, lift rugs, furniture and electronics off wet floors.
  5. Call your insurance company to open a claim.

Safety first: Avoid contact with sewage or flood water, which can carry bacteria, and never walk through standing water that may be in contact with electricity.

Protect yourself

Choosing a provider with confidence

Look for IICRC certification

The Institute of Inspection, Cleaning and Restoration Certification publishes widely used standards for water damage restoration.

Ask about insurance billing

Some providers bill your insurer directly. Ask how they handle claims and what you'll owe.

Ask for drying records

Moisture readings and drying logs document the job, and insurers often request them.

Understand the scope

Ask what will be removed, what will be dried in place, and who handles rebuilding afterward.

Questions

Frequently asked questions

Who will I be speaking with?

Your call is routed to an independent water damage restoration provider that participates in our network and serves your area. KBHomeFix doesn't employ technicians or perform any work.

Does it cost anything to call?

No. Calling our referral line is free. Participating providers, or the call networks that represent them, pay us a marketing fee for connected calls. Any charge for work, diagnostics or visits comes from the provider, so ask about pricing first.

How long does drying take?

Often several days, depending on how much water there was, which materials were affected and the conditions. Equipment stays until readings show materials are dry.

Will insurance cover water damage?

Many homeowners policies cover sudden, accidental water damage, while flooding from outside usually needs separate flood insurance. Check your policy.

Does wet drywall always have to come out?

Not always. A provider will measure moisture and decide whether drying in place or removal is appropriate.

Ready to talk to a local water damage restoration provider?

Call our referral line and we'll route you to a participating provider in your area.

Call (844) 353-2211

Free referral service. Not a contractor. Calls may be recorded.

Tap to Call (844) 353-2211